Citizens Advice

Sudbury and District Citizens Advice 

Telephone 01787 321400

We are here to help you, whoever you are, whatever the problem.

Benefits – Debt – Consumer – Housing – Employment – Education – Health – Legal – Immigration – relationships.

We provide free independent, confidential and impartial advice to everyone on their rights and responsibilities.


Important Notice

Following government advice on the Covid-19 Coronavirus, we are presently closed to clients for face-to-face advice.  

We are providing advice by telephone and email:

Monday – Thursday, 10am – 1pm.

Please phone 01787 321400 if you need advice, and someone will call you back when available.

You can also ring our AdviceLine on 03444 111 444 or 0300 330 1151.

Alternatively, please email via our website and someone will email you back when available.


You may be able to find the answer to your question at

We will update this website to advise when we will be re-opening.


Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call for free: 0800 144 8 444 (England)

For online advice visit:


Registered office:

Keyse House, Acton Lane, Sudbury, CO10 1QN, United Kingdom

Charity registration number 1123466